Shipping Info

Shipping Information

At Bradmoney inc, we prioritize fast, secure, and reliable shipping to ensure a smooth experience for all our customers. With our extensive network of shipping partners and efficient logistics, we deliver to locations worldwide in record time. Here is everything you need to know about our shipping process.


Order Tracking

Every purchase from Bradmoney inc, includes a tracking number issued via your preferred communication channel, including email, WhatsApp, or other messaging services. This tracking number allows you to monitor your package in real time, providing updates on its location and estimated delivery time Using this tracking number, you can monitor the progress of your package in real time, from the moment it is dispatched to the time it arrives at your doorstep. This ensures you are always informed and reassured about the status of your order. We ensure that you remain informed throughout the shipping process, offering peace of mind and complete transparency.

Our packaging process is designed with discretion and safety in mind. All items are securely packaged to protect their contents from damage during transit while ensuring complete confidentiality. The exterior packaging has no markings or labels that might reveal the contents, safeguarding your privacy. Additionally, we work with experienced and reliable shipping partners who specialize in handling sensitive deliveries, ensuring that your package arrives promptly and without any complications, no matter where you are in the world.

 

Sure! Here's a detailed shipping information section for the Bradmoney inc website:

Shipping Times by Region

  • Canada and USA: Orders are delivered in 1 business day or overnight.
  • Europe: Deliveries take 1-3 business days, depending on the destination.
    • UK and Germany: Same-day delivery is available for customers near our offices.
    • Other European Countries (Belgium, Netherlands, France, Portugal, Greece, Italy etc.): Deliveries typically take 1-3 business days.
  • Australia and New Zealand: Packages are delivered within 3-4 business days.
  • Rest of the World: Delivery times vary by location, usually between 3-7 business days.

Shipping Times and Origin by Region

Below is a detailed table listing express delivery times by region, along with the preferred office location from which the shipment will originate:

DestinationDelivery TimeShipped From
Canada1 day / OvernightUSA
USA1 day / OvernightUSA
United Kingdom1 day / Same-day (near office)UK
Germany1 day / Same-day (near office)Germany
Belgium1-3 daysUK / Germany
Netherlands1-3 daysUK / Germany
France / Italy1-3 daysUK / Germany
Portugal1-3 daysUK / Germany
Greece1-3 daysUK / Germany
Rest of Europe1-3 daysUK / Germany
Australia3-4 daysUSA
New Zealand3-4 daysUSA
Turkey3-5 daysGermany
Russia3-5 daysGermany
Asia3-5 daysUSA / Germany
Africa4-7 daysUSA / Germany
Rest of North America1-3 daysUSA
Rest of South America3-5 daysUSA
Rest of the World3-7 daysClosest Office (USA/UK/DE)

What should I do if the tracking number I receive is not working?

We ensure our delivery alerts help you stay on top of orders. If the tracking number does not work, we recommend you try tracking with order number. Alternatively, you may contact our customer service team.

What can I do if I don’t receive my order?

If you don’t receive your order at the estimated time, it could mean either your order is delayed or is lost. You may contact our support team to know the exact location of your order.

What should I do if I receive a damaged item?

You may write us by email or contact us by phone via WhatsApp  , indicate your item as damaged and upload a picture of the damaged item. Once your request is received, our delivery agent will pick up your package. Alternately, you could contact our customer service team.

What duties and taxes apply?

Shipping costs for international orders may include international taxes, duties and value-added tax. At the time of checkout, the final order cost will reflect some these charges.

How can I return the item?

Return an item is simple. Contact shop by email or phone , indicate a return and upload a picture of item that you wish to return. You may also choose from the various return options. Once your request is received, our delivery agent will pick up your package. For detailed information, read our returns policy.

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