Return Policy for Bradmoney Inc FakeMoney :
At Bradmoney Inc, we strive to ensure your complete satisfaction with every purchase. However, we understand that there may be instances where you need to return or exchange an item. Our return policy is designed to be fair, transparent, and easy to understand. Please review the following guidelines to facilitate a smooth return process:
- Eligibility:
- Items eligible for return must be unused, in their original condition, and accompanied by the original packaging.
- Customized or personalized items are not eligible for return unless they arrive damaged or defective.
- Missing items during shipping
- Initiation of Return:
- To initiate a return, please contact our customer service team within 3 days of receiving your order.
- You can reach us via email at sales@bradmoney.com or by calling our number +1 (661) 368-5689
- Please provide your order number, a brief description of the issue, and any relevant photos if applicable.
- Return Authorization:
- Once your return request is approved, you will receive a Return Merchandise Authorization (RMA) number and further instructions on how to proceed.
- Please ensure that the item is securely packaged to prevent damage during transit. Include the RMA number prominently on the package.
- Return Shipping:
- Customers are responsible for the cost of return shipping unless the item is being returned due to our error (e.g., incorrect item shipped, defective product).
- We recommend using a trackable shipping service and purchasing shipping insurance for valuable items.
- Inspection and Processing:
- Upon receiving the returned item, our team will inspect it to verify its condition and eligibility for a refund or exchange.
- Refunds will be issued to the original payment method within 4 business days of receiving the returned item. Please note that it may take additional time for the refund to appear in your account, depending on your financial institution.
- If you requested an exchange, the replacement item will be shipped once the return is processed.
- Restocking Fees:
- A restocking fee may apply to certain returns, particularly for items that are returned without their original packaging or are not in resalable condition. The amount of the restocking fee will be determined on a case-by-case basis.
- Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
- We may require photographic evidence of the damage or defect to expedite the resolution process.
- Customer Satisfaction Guarantee:
- We are committed to your satisfaction and will do our best to resolve any issues promptly and fairly. If you have any concerns or questions about our return policy, please don’t hesitate to reach out to us.
Bradmoney Inc reserves the right to modify or update this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. This return policy applies to purchases made on the Bradmoney Inc webová stránka or through authorized third-party retailers.